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The Influence of Organisational Cynicism on Organisational Commitment and the Mediating Role of Job Embeddedness: Evidence from ABC Organisation
Kelaniya Journal of Management 14(3): 14–32 · 2025
https://doi.org/10.4038/kjm.v14i3.7872
Abstract
Frustration, disillusionment, and unfavourable views that promote mistrust of people or organisations are characteristics of organisational cynicism in the workplace. Such pessimism is frequently linked to decreased civic engagement and organisational commitment. This study examined the mediating impact of job embeddedness on the relationship between organisational cynicism and organisational commitment among officers of the ABC Military Organisation. Considering Social Exchange Theory, the study evaluated how employees' attachment to the company is affected by unfavourable perceptions. Stratified random sampling was used to choose 332 officers from a population of 2,449, in accordance with the Krejcie and Morgan sample size table. A Pilot study was conducted using thirty officers to rate the validity and reliability of the questionnaire. Data for the cross-sectional study was collected using a standardised, self-administered questionnaire. The findings indicated that job embeddedness has a positive impact on organisational commitment, while organisational cynicism has a negative impact on both organisational commitment and job embeddedness.
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